أخصائي اول - مكتب الجودة والصحة والسلامة والاستدامة لقطاع خدمات الدعم التقني المؤسسي - (23000871)
الوصف الوظيفي
# Follow-up, coordinate and ensure the successful implementation and administration of Excellence Criteria
according to the DGEP requirement, (Radar System) within the Sector
# Execute internal Excellence self-assessment within the Sector and its departments
# Conduct Quality audits within the Sector
# Provide feedback to the management about the performance of the DGEP Assessments so that the same can
be reviewed for possible improvement of the system
# Perform other responsibilities associated with the position as appropriate.
# Ensure the timely submission of business objectives related to Quality & Excellence to Development and
Corporate Performance Department
# Follow-up on the measurement of Process KPIs within the Sector and their analysis and improvement
# Coordinate with the related department within RTA on matters relating to quality audit and certifications
# Monitor all the improvement actions related to the assessment and measure their effectiveness
# Follow-up on the implementation of the communication plan with Partners & cooperate with the partners
coordinators within the Sector
# Promote Quality, Excellence and the concepts of continual improvement across the Sector by conducting
internal awareness sessions.
# Follow-up on the implementation of the Award plan & participate in the preparation of the awards submission
files within the Sector
# Follow-up on the implementation of the Process development and review plan within the Sector
# Cooperate in the participation of the Sector employees, projects and teams in the internal Excellence Award
and DGEP Awards, starting with the nomination to the preparation of needed documents, training and
rehearsals for each nominee
# Monitor all the corrective and preventive actions along with the possible control of the overall service being
provided by Sector for their timely completion and effectiveness based on the decisions taken during audit
management reviews.
# Coordinate for the Implementation of KPIs related to Specialized Agreements within the Sector
# Participate in some functional improvement teams as and when required
# Submit the KPIs reports related to QE office / CEOs offices, and follow-up on the improvement actions.
# Update the Results criteria of DGEP model (C6, C7, C8, C9) related to the Sector within the System
المؤهلات و المهارات
Job Title : Senior Specialist
Department : CTSS Quality, Health, Safety & Sustainability Office
Agency/Sector : Corporate Technology Support Services Sector
Education
# Bachelor in Quality, Business Administration, Industrial Engineering or Management Engineering / Masters
preferred from a recognized University.
Skills
# Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail
orientation
# Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches
employees to meet high performance standards
# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining
complex work processes.
# Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple
concurrent projects.
# Excellence Certification (EFQM / DGEP / DQA / SKGEP), Quality Certification (ISO certified Auditor)
# Innovative problem-solver who can generate workable solutions and resolve complaints
# 8 years of related working experience
# Exceptional listener and communicator who effectively conveys information verbally and in writing.
# Computer-literate performer with extensive software proficiency covering wide variety of applications.
# Resourceful team player who excels at building trusting relationships with customers and colleagues.
