Night Receptionist [United Kingdom]


 

AG Hotels Group is seeking an experienced and confident Night Receptionist to join our team at CasaMere Hotel, Knutsford. We are looking for a night receptionist who puts our people at the heart of everything we do and is passionate for customer service & hospitality.

As a night receptionist, you will be responsible for the smooth running of the front desk operations, fire safety and security checks making sure the guests have a convenient stay.

Responsibilities:

  • General night reception duties and administration
  • Deal efficiently with enquiries from guests
  • Keeping the rooms and public areas clean
  • Cover all jobs within housekeeping
  • Ensure the security and safety of the site during night-time hours
  • To attend and give hand over at the end and start of your shift

Requirements:

  • Previous experience in a similar role is preferred but not essential
  • Excellent interpersonal and communication skills
  • Strong customer service orientation
  • Ability to handle multiple tasks and work under pressure
  • Attention to detail and problem-solving skills
  • Knowledge of hotel operations and basic computer skills
  • Availability to work overnight shifts, including weekends and holidays
  • Professional appearance and demeaner

Job Type: Part-time
Part-time hours: 16-24 per week

Salary: From £10.50 per hour

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • On-site parking
  • Referral programme

Schedule:

  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Knutsford, WA16 0PZ: reliably commute or plan to relocate before starting work (required)

Experience:

  • receptionist: 1 year (required)

Shift availability:

  • Night shift (required)

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