AG Hotels Group is seeking an experienced and confident Night Receptionist to join our team at CasaMere Hotel, Knutsford. We are looking for a night receptionist who puts our people at the heart of everything we do and is passionate for customer service & hospitality.
As a night receptionist, you will be responsible for the smooth running of the front desk operations, fire safety and security checks making sure the guests have a convenient stay.
Responsibilities:
- General night reception duties and administration
- Deal efficiently with enquiries from guests
- Keeping the rooms and public areas clean
- Cover all jobs within housekeeping
- Ensure the security and safety of the site during night-time hours
- To attend and give hand over at the end and start of your shift
Requirements:
- Previous experience in a similar role is preferred but not essential
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to handle multiple tasks and work under pressure
- Attention to detail and problem-solving skills
- Knowledge of hotel operations and basic computer skills
- Availability to work overnight shifts, including weekends and holidays
- Professional appearance and demeaner
Job Type: Part-time
Part-time hours: 16-24 per week
Salary: From £10.50 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Knutsford, WA16 0PZ: reliably commute or plan to relocate before starting work (required)
Experience:
- receptionist: 1 year (required)
Shift availability:
- Night shift (required)