Job Summary: NowNow is a leading African B2B and B2C FinTech company whose mission is to deliver best in class financial services to SMEs, Agents and Consumers alike. We are building the world’s best technology that digitizes cash payments and provides financial empowerment for a better life for everyone.
Currently seeking a Reconciliation and Settlement Manager to be based in Lagos, Nigeria.
Reporting to: Finance Controller
Purpose of Role: The Reconciliation and Settlement Manager is responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
In addition, and more specifically, the Reconciliation and settlement manager must be able to create chart of accounts, provide insights and product documentation to developers and product managers to ensure our infrastructure has automated and accurate settlement and reconciliation processes.
Key Areas of Responsibilities:
- Processing and settlement of transactions initiated from account/wallet transfers, debit or credit cards and USSD and other modes across various platforms
- Ability to develop processes for chart of accounts to take into consideration transaction ID’s, statutory transaction cost, revenue share etc and other parameters that ensure accurate settlement and reconciliation of transactions
- Attending to customer and merchant disputes and ensuring prompt resolution
- Liaising with switching companies and card schemes on Settlement issues
- Rendition of daily CBN regulatory requirement report
- Settlement of transactions routed through various payments platforms
- Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
- Ensures timely reconciliation of all transactions done on the bank’s terminals
- Performs settlement of interbank card transactions such as VISA, MasterCard, Verve
- Executes chargebacks and dispute resolutions of local and international cards transactions
- Performs electronic transaction analytics and reporting using SQL and Excel.
- Develop Business Requirement Documents and SOPs for the automation of settlement processes
- Perform User Acceptance Tests (UATs) to certify that newly deployed and existing modified applications on the platforms fulfil the specified requirements
Job Type: Full-time
Ability to commute/relocate:
- Lagos: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 14/05/2023
